Shopping Cart

Your cart is empty

Continue Shopping

RETURN POLICY

Our design team wants you to be completely satisfied with our curated collection of products offered through StyleMeGHD. However, we understand that from time to time, the hand selected items that we love, may need to be returned.

HOW TO REQUEST A RETURN:

    1. Email Support@StyleMeGHD.com with order number, email and reason for return.
    2. You will receive an email with instructions on how to return your item(s) and get your refund, along with a shipping label.
    3. Package up your item(s) in the original packaging, attach the shipping label, and drop it off at your local Post Office.

 

Please inspect your items upon arrival for any damage or missing pieces and file any claim immediately so our team can help you resolve any issues.

All damage or return claims must be filed within 14 days of product delivery. Any claim filed after 14 days may not be given the option to resolve.

 

FURNITURE 

StyleMeGHD does not accept returns or exchanges without approval by an authorized team member. Please contact Support@StyleMeGHD.com for all return inquiries. All items must be returned in new and resalable condition in order to obtain credit. StyleMeGHD reserves the right to determine the condition and salability of returned items. 25% Restocking Fee WILL be applied on ALL returns. All returns must be approved by StyleMeGHD within 14 days from original shipment date and returned in new/unused condition and all assembly hardware present. In the event a return is approved, we do not provide prepaid return labels; you are responsible for covering shipping costs to return. All furniture items which require a freight carrier will be coordinated by a StyleMeGHD team member and will require payment in full by the customer prior to pick up.
 
The restocking fee is based on the regular cost of goods. It is the customer’s responsibility to properly package authorized returns to prevent damage. Returns arriving damaged due to poor packing will not be credited.
 
Clearance items are considered “as is” and are final sale. These “as is” items are not eligible for return.

Please note, backorder dates are subject to change based on manufacturer production. Our team will provide notifications on impacted items as soon as we receive them. We cannot accept returns on any furniture purchases. Furniture is carefully inspected prior to shipment, but damages do occur during shipping and we ask that you inspect your pieces upon delivery. Please note any damages at such time.

If a defect is discovered and/or delivery is refused, please contact our Customer Support team within 48  hours at ​Support@StyleMeGHD.com. Furniture that is refused due to non-damage or non-defect, will not be refunded.

 

GENERAL RETURNS

  • Non-custom merchandise purchased through StyleMeGHD may be returned for a refund within 15 days of order received. All authorized returns will incur a 25% restocking fee per item and initial shipping charges are nonrefundable, except in the case of defective or wrong product shipped. All authorized returns must be in the original product packaging and in their original condition.
  • If a defect is discovered and/or delivery is refused, please contact our Customer Support team within 48  hours at Support@StyleMeGHD.com
    • Returns that are not approved in advance, or are not in the original packaging or not in original condition, will not be refunded.  Initial shipping charges are nonrefundable.
    • Please allow 3-5 business days from the date of receipt, to conduct a quality control review and issue a refund. Upon return we will contact you to determine whether you require a refund or credit toward a replacement product.
    • Once a refund or credit has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account.

        We are always striving to become a better company and as a result of customer feedback and real world experiences our Return Policy may be changed at any time at our sole discretion except that your purchase will be made under the Return Policy that was in effect as of the date of your purchase.

         

        BACK-ORDER REFUNDS 

        Changes to an estimated shipping time frame due to a delay in production may occur, and backorder dates are subject to change. If an item's backorder date is delayed from the original estimated ship date, our team will notify you of the change and you will have the option to cancel the item within 48 hours of the initial notification. If you choose to cancel your order outside of the 48 hours, you will be charged a cancellation fee of 25% the cost of your order.

         

        CUSTOM PRODUCTS

        Custom items are made to order especially for you and may be changed or cancelled within 24 hours of submitting the order. All custom product sales are final after the 24 hour cancellation window. Please see product specific descriptions for “All custom product sales are final” notations.

          

        FINAL SALE & CLEARANCE ITEMS

        Please note that final sale and clearance items are not returnable or exchangeable except for manufacturing defects.