We want you to be completely satisfied with all items purchased through StyleMeGHD. We encourage you to reach out to our Customer Support team at email@example.com for fabric + finish samples, product details, and estimated ship dates prior to placing your order.
StyleMeGHD does not accept returns or exchanges on the following items: furniture, artwork, mirrors, wallpaper, lighting, custom upholstery, bedding, sale items, or gift cards.
Furniture orders may be canceled within 48 hours of submitting the order. All furniture sales are final after this cancellation window.
For returnable items, you may submit a request within 14 days of receiving your order through our return portal here.
Customers are responsible for return shipping and initial shipping charges are nonrefundable. Refunds are made to the original method of payment. Please allow 3-5 business days from the date of receipt to conduct a quality control review and issue a refund.
All authorized returns must be packed securely and in their original and new condition. Once a refund has been issued, you will be notified via email. Please allow up to 10 business days for the refund to post back to your account.
Returns that are not approved in advance, or are damaged or not in original condition when we receive them, will not be eligible for a refund.
Please note, estimated ship dates all are subject to change. Our team will communicate updates on backordered or delayed items through a status update. All backordered or delayed items are eligible for cancellation before your order is queued for shipment. Once your order has been queued for shipment, no changes (e.i. address, quantity, cancellation) may be made to the order.
All availability is subject to change without notice either before or after the given date. Please reach out to firstname.lastname@example.org for any questions regarding the availability of a product.
All items are carefully inspected prior to shipment, but damages may occur in transit. We ask that you inspect your pieces upon delivery. If a defect is discovered, please document the damages with the original packaging.
If proof of delivery is required for a damaged shipment it is important that the condition is documented on the Bill Of Lading (BOL) or Proof Of Delivery (POD) and recorded with photos in the original packaging.
**All damage claims must be submitted to our Customer Support team at email@example.com within 72 hours of the delivery.
We are always striving to become a better company and as a result of customer feedback and real-world experiences, our Return Policy may be changed at any time at our sole discretion. Your purchase will be made under the Return Policy that was in effect at the date of your purchase.
(Effective as of March 2, 2021)